HB 2415: Oregon's Initiative for Streamlined Electronic Processes

In a digital age where efficiency and streamlined processes are paramount, the state of Oregon is taking a significant step forward. House Bill 2415, introduced by the state’s Department of Consumer and Business Services, aims to encourage efficiency and modernization for its citizens. By January 2025, all local governments are required to use electronic processes for permitting. The bill signifies a strong push toward embracing technology and leveraging its potential to improve government operations and citizen services.

Online permit application submissions, status tracking, and payment are some of the efficiency pillars that HB 2415 aims to establish. By mandating digital and modernized workflows, the bill sets a clear deadline for all local governments to move away from paper, find the software provider that works best for them, and implement a streamlined development approval process for everyone’s benefit.

There are several major advantages to moving to online land management processes:

• Online application submissions

Administrative work at the front counter is significantly reduced when citizens can apply for their permits online. Front counter staff can focus on other tasks and accept complete applications with ease. It is also easier for applicants to apply online since they can do their work without needing to travel to the government office during business hours that may conflict with their jobs or personal lives. With online application submissions, all users can work wherever and whenever suits them best.

• Permit status tracking

Applicants can stay informed when they can check the status of their permit online. Instead of needing to call, email, or visit their government office, they can access their application's progress in real-time. This allows for more transparent processes that can strengthen government and citizen relationships. Some software providers even offer inspection status tracking, so stakeholders are notified if their inspection passed or failed.

• Online payment

Stakeholders can make payments online with cloud-based software providers, rather than needing to write checks or visit government offices in person. This not only simplifies payment and saves time, but it also enhances financial record-keeping and reduces the risk of errors.

Oregon’s HB 2415 sets an important precedent for other states looking to modernize community development through technology. As more governments switch to electronic processes to adhere to this legislation, a new era of efficient land management continues to be defined.