Make informed decisions for your local government
Download our Buyer's Guide and discover:
- Strategies to get your council onboard
- Differences between paper-based, on-premises, and cloud-based systems
- How much IT support is needed from your team
- Hidden costs: uncovering user licenses and ongoing maintenance fees
The questions you need to ask
Finding the best software to meet your community development needs is critical.
The right software can significantly enhance collaboration, communication, and overall efficiency in building and managing communities. However, with numerous options available in the market, it can be overwhelming to make the right choice.
Asking the right questions is an important first step. With the right questions, you will gather valuable insights to help you make the best decision for your agency.
Does it fit your budget?
Take the time to figure out how different software providers fit your budget. Some software providers charge at least three times as much as others and have hidden add-on costs.
Is it scalable?
Some software providers charge per user, and some offer an unlimited user license. When you buy software with an unlimited user license, you can easily scale your department and add as many users as you need.
Is it user-friendly?
When software is designed with a user-friendly interface and intuitive features, it becomes easier for community members with all levels of technical expertise to engage with their government.
Get more answers and insights
in our Buyer's Guide
“Our Customer Success Manager was amazing at walking us through the software and went above and beyond our expectations. He ensured we had the necessary tools for success, answered our questions, and gave us the confidence to explore new things. The excellent customer service we received during implementation enabled us to provide excellent service to our citizens.”
Henry Hemphill, City Planner for the City of Fruita, Colorado
“Other software providers charged extra for inspections. With Cloudpermit, everything we’d need for code enforcement was included. We didn't need to start from scratch because it was easily configured to meet a lot of our needs during implementation. We were confident with our decision because Cloudpermit offered what we needed, fit our budget, and worked with many other governments.”
John Snelson, Code Enforcement/Zoning Officer for White Oak Borough, Pennsylvania
“If a country boy like me can figure out how to manipulate and navigate Cloudpermit without any training, then the software must be really user-friendly. It took me 20 years to learn how to use other systems as effectively as I could use Cloudpermit in just one day.”
Tim Murray, Director of Planning and Development for the City of Brownwood, Texas
“It was a smart move to store our information in the cloud to reduce how much paper we use. We implemented Cloudpermit in just a few months and once you get used to the flow of how it works, it’s very easy to use. The overall ease of implementation and functionality make it a good fit for us, and I think why it would make a good fit for a lot of other governments too.”
Eric Heil, Township Manager for Cranberry Township, Pennsylvania
“Every part of my Cloudpermit journey has been easy and everything that I was promised in the sales process has been delivered.”
Julie Wicker, Clerk for the Town of Wilson, Wisconsin
“We always communicate to our citizens that we understand the importance of their building permit, and by making our building permit process easy with Cloudpermit, we can show them how important their building permit is to us."
Kieran McMullen, Building Inspector/Code Enforcement for the City of Darien, Georgia
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Selecting the right software is crucial for your community's growth. Our Buyer's Guide for online community development software is here to help.