Submit Complaints Online
The public can create and submit complaints about potential code violations to their code enforcement department online. They can attach photos, notes, and context to their complaint and communicate with their code enforcement department online with time-stamped messages – all 24/7.
Proactively Create Cases in the Field
Code enforcement officers can proactively create cases in the field with all needed documentation on any mobile device. They can upload photos, add violations, conduct inspections, and more.
Conduct Mobile Field Inspections
Code enforcement officers can conduct mobile field inspections on any mobile device with all relevant information, photos, and notes online.
Use Interactive Maps Online
Benefit from interactive maps online to select the location for a complaint or a case, to read and display property information, and to see existing code enforcement cases in the neighborhood.
Communicate Online with All Parties Involved
Code enforcement departments can easily communicate with the property owner and other stakeholders with direct and group messages that keep all communication in one place.
Collect and Pay Fines Online
Code enforcement departments can collect and track code violation fines online.
Track and Manage Construction Without Permits
Code enforcement departments can easily investigate possible cases of construction without permits. The required permit applications can be easily initiated in Cloudpermit either by the officer or property owner.
Share the Same User Experience with Permitting
Code enforcement departments benefit from seamless integration with Cloudpermit’s permitting product. Users can access both functionalities, and depending on their access roles, can easily access data from the user dashboard. Since workflows and views are built in a similar way across Cloudpermit, using the software is easy to learn and intuitive.
Detect Property Activity
Easily investigate properties online and use the property view to collect all permits, complaints, violations, and inspections on a property in one place.
Manage Open Complaints and Cases
Cloudpermit’s user interface allows code enforcement departments to group multiple complaints into one case, enables easy management, and provides intelligent filtering to find the most relevant cases.
Optimize Officers’ Daily Routes
Easily optimize code enforcement officers’ daily routes with more accurate planning online and by making inspection requests in the case view.
Document and Share Investigations
Each code enforcement case in Cloudpermit has a workspace that contains required classifications, descriptions, notes, inspections, violations, attachments, fines, etc. It is easily accessible in one place to department staff on any mobile device. Property owners can access the public side of the information if the officer invites public users into the workspace.
