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Finnish Company Digitalizing Public Services in North America

April 9, 2018

Finnish Cloudpermit Oy is now taking its digitalization expertise to North America as well – the aim is to speed up construction by digitalizing the building permit process.

Cloudpermit, which specializes in the digitalization of the building permit process, has sold its service to North America, where the company’s first customer is the City of Windsor, the southernmost city in Canada, in the province of Ontario. The acquisition decision was made in mid-June.

“This deal is a milestone not only for Cloudpermit, but for Finland as a whole. Cloudpermit's story began as part of Finland’s Ministry of Finance’s Action Programme on eServices and eDemocracy (SADe) in 2011, at which point very few people believed that a service like this could be turned into an export product. Today, however, were are spreading our message of digitalization and democracy on a global scale,” rejoices Cloudpermit's CEO Jani Muhonen.

In construction, time is literally money, as waiting around is prohibitively expensive. “We need to have a permit process in place in construction in order to maintain our living environment in a state that promotes well-being. However, the actual permit process should not be a hinderance to construction. Cloudpermit's service will allow us to provide a common workspace for citizens applying for permits, professionals planning projects and authorities granting permits. This allows for open information exchange and interaction, leading to higher quality decision-making and a more efficient permit process, which saves both time and resources,” states John Revell, the chief building official of the City of Windsor.

From Windsor, Cloudpermit will continue its journey to the rest of North America, where attitudes towards digitalization and change are very positive, especially among public authorities. “The interest shown in our services has exceeded expectations. The time for change is now,” Muhonen summarizes.