By-Law Enforcement
Streamline community development and government services with by-law enforcement software. Enable online complaint submission, case creation in the field, and online payments.
×
×
Easy Access to Complaints
and Cases in the field
- Enjoy remote work with 24/7 access to information
- Keep information stored in the cloud instead of paper
- Drive less by creating inspection routes
- Cut down on office visits
- Use your phone or tablet to take photos for case files
- Review violations faster
- Have faster review and approval processes
- Work with other departments quickly
Complaints
Accept complaints and determine what contact information is required before they hit ‘submit’.
- Read, filter, and organize complaints
- View all complaints in one area
- Document violations with standard wording templates
![Create Complaints](https://cloudpermit.com/hs-fs/hubfs/create-complain-screenshots.png?width=640&height=358&name=create-complain-screenshots.png)
Cases
Create cases and document violations in the field.
- Add multiple violations to one case
- Track resolution of violations
- Search past building permits, previous complaints, and by-law enforcement cases, and open the complete history of a property
- Pull information on property owners, councils, courts, and other stakeholders
- View case history in chronological order
- Upload and store photos
![Screenshot-CE-003-Complaints-Create](https://cloudpermit.com/hs-fs/hubfs/Screenshot-CE-003-Complaints-Create.png?width=640&height=432&name=Screenshot-CE-003-Complaints-Create.png)
Inspections
Conduct mobile inspections in the field on your phone, tablet, or laptop.
- Input notes and complete reports
- Upload photos
- Keep track of all data, contact information, reports, etc.
- Determine and schedule inspections
- Monitor, update, and send inspection status updates
- Assign inspections to inspectors
![Screenshot-CE-013-Inspections-OnePlace](https://cloudpermit.com/hs-fs/hubfs/Screenshot-CE-013-Inspections-OnePlace.png?width=640&height=381&name=Screenshot-CE-013-Inspections-OnePlace.png)
GIS Integrated Maps
Take advantage of interactive maps that are integrated with your GIS.
- View address, property borders, and other property details
- Manage complaints and cases across one property
- See full history of property such as contact information, past permits, and open history of a property
- Access different layers such as aerial images, flooding maps, heritage areas, construction areas, etc.
- Plan optimal routes based on requested times, locations, and already planned inspections
![Screenshot-CE-014-Maps-Location-1](https://cloudpermit.com/hs-fs/hubfs/Screenshot-CE-014-Maps-Location-1.png?width=640&height=224&name=Screenshot-CE-014-Maps-Location-1.png)
Reporting
Create different types of reports for by-law enforcement cases, complaints, and inspections online.
- Determine and filter report data
- Download reports in Excel or CSV formats
- Create pre-sets to save you periodical reports
![Screenshot-CE-022-Reporting-Download](https://cloudpermit.com/hs-fs/hubfs/Screenshot-CE-022-Reporting-Download.png?width=640&height=337&name=Screenshot-CE-022-Reporting-Download.png)
Configuration
Our software can be configured to meet your specific needs without any coding.
- Manage list of by-law enforcement types, inspection types, and descriptions
- Manage daily time slots for inspection scheduling
- Use templates to create inspection reports, letters, certificates, and other documents in PDF format
- Manage the standard wording that will be used across the software
![Screenshot-CE-023-Configuration-Workflows](https://cloudpermit.com/hs-fs/hubfs/Screenshot-CE-023-Configuration-Workflows.png?width=640&height=225&name=Screenshot-CE-023-Configuration-Workflows.png)
Payment
Enable secure online and over-the-counter payments.
- Manage fines, fees, and citations
- Integrate with third-party PCI Compliant payment gateways
- Inform property owners when they have a due payment
- Manage due or overdue payments
![Screenshot-CE-020-Paymnet-Fees](https://cloudpermit.com/hs-fs/hubfs/Screenshot-CE-020-Paymnet-Fees.png?width=640&height=245&name=Screenshot-CE-020-Paymnet-Fees.png)
Online Access
Log into Cloudpermit whenever and wherever suits you best.
- Use any mobile device via the Internet
- Benefit from storing information in the cloud
- Automatically save and protect information in real-time
- Send direct or group time-stamped messages
![how-we-work-canada-flag](https://cloudpermit.com/hs-fs/hubfs/how-we-work-canada-flag.jpeg?width=640&height=533&name=how-we-work-canada-flag.jpeg)
![Create Complaints](https://cloudpermit.com/hs-fs/hubfs/create-complain-screenshots.png?width=640&height=358&name=create-complain-screenshots.png)
![Screenshot-CE-003-Complaints-Create](https://cloudpermit.com/hs-fs/hubfs/Screenshot-CE-003-Complaints-Create.png?width=640&height=432&name=Screenshot-CE-003-Complaints-Create.png)
![Screenshot-CE-013-Inspections-OnePlace](https://cloudpermit.com/hs-fs/hubfs/Screenshot-CE-013-Inspections-OnePlace.png?width=640&height=381&name=Screenshot-CE-013-Inspections-OnePlace.png)
![Screenshot-CE-014-Maps-Location-1](https://cloudpermit.com/hs-fs/hubfs/Screenshot-CE-014-Maps-Location-1.png?width=640&height=224&name=Screenshot-CE-014-Maps-Location-1.png)
![Screenshot-CE-022-Reporting-Download](https://cloudpermit.com/hs-fs/hubfs/Screenshot-CE-022-Reporting-Download.png?width=640&height=337&name=Screenshot-CE-022-Reporting-Download.png)
![Screenshot-CE-023-Configuration-Workflows](https://cloudpermit.com/hs-fs/hubfs/Screenshot-CE-023-Configuration-Workflows.png?width=640&height=225&name=Screenshot-CE-023-Configuration-Workflows.png)
![Screenshot-CE-020-Paymnet-Fees](https://cloudpermit.com/hs-fs/hubfs/Screenshot-CE-020-Paymnet-Fees.png?width=640&height=245&name=Screenshot-CE-020-Paymnet-Fees.png)
![how-we-work-canada-flag](https://cloudpermit.com/hs-fs/hubfs/how-we-work-canada-flag.jpeg?width=640&height=533&name=how-we-work-canada-flag.jpeg)
![create-complain-screenshots](https://cloudpermit.com/hs-fs/hubfs/create-complain-screenshots.png?width=640&height=358&name=create-complain-screenshots.png)
×
850
Customers
45
Citizens
19
Inspections Conducted