Skip to content

By-Law Enforcement

Streamline community development and government services with by-law enforcement software. Enable online complaint submission, case creation in the field, and online payments.

Easy Access to Complaints
and Cases in the field

  • Enjoy remote work with 24/7 access to information
  • Keep information stored in the cloud instead of paper
  • Drive less by creating inspection routes
  • Cut down on office visits
  • Use your phone or tablet to take photos for case files
  • Review violations faster
  • Have faster review and approval processes
  • Work with other departments quickly

Complaints

Accept complaints and determine what contact information is required before they hit ‘submit’.

  • Read, filter, and organize complaints
  • View all complaints in one area
  • Document violations with standard wording templates
Create Complaints

Cases

Create cases and document violations in the field.

  • Add multiple violations to one case
  • Track resolution of violations
  • Search past building permits, previous complaints, and by-law enforcement cases, and open the complete history of a property
  • Pull information on property owners, councils, courts, and other stakeholders
  • View case history in chronological order
  • Upload and store photos
Screenshot-CE-003-Complaints-Create

Inspections

Conduct mobile inspections in the field on your phone, tablet, or laptop.

  • Input notes and complete reports
  • Upload photos
  • Keep track of all data, contact information, reports, etc.
  • Determine and schedule inspections
  • Monitor, update, and send inspection status updates
  • Assign inspections to inspectors
Screenshot-CE-013-Inspections-OnePlace

GIS Integrated Maps

Take advantage of interactive maps that are integrated with your GIS.

  • View address, property borders, and other property details
  • Manage complaints and cases across one property
  • See full history of property such as contact information, past permits, and open history of a property
  • Access different layers such as aerial images, flooding maps, heritage areas, construction areas, etc.
  • Plan optimal routes based on requested times, locations, and already planned inspections
Screenshot-CE-014-Maps-Location-1

Reporting

Create different types of reports for by-law enforcement cases, complaints, and inspections online.

  • Determine and filter report data
  • Download reports in Excel or CSV formats
  • Create pre-sets to save you periodical reports
Screenshot-CE-022-Reporting-Download

Configuration

Our software can be configured to meet your specific needs without any coding.

  • Manage list of by-law enforcement types, inspection types, and descriptions
  • Manage daily time slots for inspection scheduling
  • Use templates to create inspection reports, letters, certificates, and other documents in PDF format
  • Manage the standard wording that will be used across the software
Screenshot-CE-023-Configuration-Workflows

Payment

Enable secure online and over-the-counter payments.

  • Manage fines, fees, and citations
  • Integrate with third-party PCI Compliant payment gateways
  • Inform property owners when they have a due payment
  • Manage due or overdue payments
Screenshot-CE-020-Paymnet-Fees

Online Access

Log into Cloudpermit whenever and wherever suits you best.

  • Use any mobile device via the Internet
  • Benefit from storing information in the cloud
  • Automatically save and protect information in real-time
  • Send direct or group time-stamped messages
how-we-work-canada-flag
Create Complaints
Screenshot-CE-003-Complaints-Create
Screenshot-CE-013-Inspections-OnePlace
Screenshot-CE-014-Maps-Location-1
Screenshot-CE-022-Reporting-Download
Screenshot-CE-023-Configuration-Workflows
Screenshot-CE-020-Paymnet-Fees
how-we-work-canada-flag
850
Customers
45
Citizens
19
Inspections Conducted
 

Book a Demo