Buyer's Guide for Community Development Software

There is no shortage of options

when it comes to picking community development software. Ease of use, cost, implementation, customer support, citizen experience, and accessibility are some of the main differences between the top choices you’re probably considering if you’re reading this guide.

That’s where this guide comes in – it walks you through important insights, questions to ask, and key metrics to understand that will help you find the right software for your community.

The questions you need to ask

Finding the best software to meet your community development needs is critical.

The right software can significantly enhance collaboration, communication, and overall efficiency in building and managing communities. However, with numerous options available in the market, it can be overwhelming to make the right choice.

Asking the right questions is an important first step. With the right questions, you will gather valuable insights to help you make the best decision for your agency.

Does it fit your budget?

Take the time to figure out how different software providers fit your budget. Some software providers charge at least three times as much as others and have hidden add-on costs.

Is it scalable?

Some software providers charge per user, and some offer an unlimited user license. When you buy software with an unlimited user license, you can easily scale your department and add as many users as you need.

Is it user-friendly?

When software is designed with a user-friendly interface and intuitive features, it becomes easier for community members with all levels of technical expertise to engage with their government.