How We Work
We want you to deliver excellent service, so we make sure we do too.
Securely and safely store your land management data online – we have strict measures in place to keep your data secure.
Data Security
Store Data Within Canadian Borders
- Eliminate threats from physical vulnerabilities such as hardware failures, theft, forgeries, lost files, and natural disasters
- Data is safely secured in the Google Cloud Platform, located within Canadian borders, and managed by Cloudpermit

Protect Your Password
- Cloudpermit accounts are protected with an encrypted password
- An algorithm is used to check the strength of each new password

Manage Access with Role-Based Permissions
- Determine role-based permissions
- Set access restrictions for staff and other stakeholders
- Grant public users (like contractors and designers) separate access to each permit with a safe invitation-and-acceptance procedure

Keep Data Secure
- Access information without worrying about losing any data if their computer crashes or they lose service
- Save data automatically in the cloud
- Access data on any mobile device that connects to the Internet
Stay Protected Against All Known Threats
- We keep data protected against all known threats with the help of the security solutions in the Google Cloud Platform
- Users do not need to monitor, update, or back up anything because Cloudpermit’s security management is centralized, and redundant data centers are used
- Cloudpermit automatically converts uploaded files into PDFs
- Users do not access the original uploads to avoid accessing any harmful or malicious material
- Regular penetration and security testing is done by an independent third to ensure we are always aware of our security
Ready to See Cloudpermit in Action?
Implement our software with our industry-leading implementation process and expedited timeline for quick use.
Implementation
Implement the Software Quickly
- Implement within weeks, not months
- Benefit from online process quickly

Receive Hands-On Training
- Match with a Customer Success Manager
- Participate in structured meetings with a Customer Success Manager to learn more details, determine goals and any needed configuration, training, quality assurance, etc.
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Access Your Training Environment 24/7
- Train new staff with a unique, online training environment
- Play around with new features in a stress-free environment
- Allow new inspectors or builders to learn the software on their own

Learn From Support Resources
- Reference and learn new product features
- Receive support through support resources 24/7

Access support articles, videos, and other ‘self-serve’ resources online.
Technical Support
Access an Online Support Portal
- Ask Cloudpermit’s team questions
- Submit tickets for further assistance

Learn on Your Own
- Check out articles, videos, and screenshots to learn how to use Cloudpermit

Check Out Release Notes
- Stay up to date on our latest software updates in our release notes that come out every three weeks
