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How We Work

We want you to deliver excellent service, so we make sure we do too.

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Business Licensing

Planning & Zoning

Code Enforcement

Data Security

Securely and safely store your land management data online – we have strict measures in place to keep your data secure.

  • Store data within your country’s borders in the Google Cloud Platform and stay protected against all known threats
  • Eliminate threats from physical vulnerabilities like hardware failures, theft, forgeries, and natural disasters
  • Use encrypted passwords to access accounts
  • Determine role-based permissions and set access restrictions
  • Grant public users (like contractors and designers) separate access to each permit with a safe invitation-and-acceptance procedure
  • Save data automatically in the cloud
  • Access safe files as Cloudpermit automatically converts uploaded files into PDFs
  • Regular penetration and security testing is done by an independent third party to ensure we are always aware of our security
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Implementation

Implement our software with our industry-leading implementation process and expedited timeline for quick use.

  • Match with an Implementation Specialist for training and onboarding
  • Participate in structured meetings with a Customer Success Manager to learn more details, determine goals and any needed configuration, training, quality assurance, etc.
  • Access a unique training environment to allow new staff to learn the software on their own
  • Receive support and learn new product features 
Learn from support resources in Cloudpermit

Technical Support

Access support articles, videos, and other ‘self-serve’ resources online.

  • Submit support tickets for further assistance
  • Learn how to use Cloudpermit with articles, videos, and screenshots
  • Stay up to date on new software features in our release notes
Read release notes in Cloudpermit
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Learn from support resources in Cloudpermit
Read release notes in Cloudpermit

See for yourself how easy
it is to use Cloudpermit