Applicant Experience

Cloudpermit enables a simple, efficient, and online applicant experience for streamlined planning processes.

Key Features That Make Our Applicant Experience Exceptional:

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Simple and Online Applicant Experience
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Online Communication Tool
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Stay Up to Date on Application Status
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Interactive Maps with GIS
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Simplified Applications
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Online and Over-the-Counter Payment

Simple and Online Applicant Experience

Cloudpermit, as SaaS (software-as-a-service) solution, keeps data securely stored in the Cloud, not personal computers or filing cabinets. It provides a more efficient service to applicants, planning consultants or agents, property owners, and other parties involved in each application – anytime and anywhere.

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Accessible with modern browsers from any device or operating system
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Account-based system allows applicants and developers to manage and track multiple applications and projects across several municipalities
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Reduce travel to the office with remote access and digital submissions
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Information is automatically saved in real time, eliminating data losses
Workspace messaging inside the Cloudpermit software.

Online Communication Tool

Traditionally, applicants communicate with their local government planning department via email, phone, or by visiting the office, and can reach other parties involved in their application over email or by phone. Now, applicants can communicate with everyone online in a collaborative and structured environment with the right context.

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Time-stamped messages
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Easy-to-follow conversations for better transparency
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Send direct messages and individual requests to others for faster communication
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Easily talk with multiple rounds of revisions and resubmissions

Stay Up to Date on Application Status

Applicants are always up to date on their application status as Cloudpermit sends automatic emails when their application status changes.

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Receive automatic notifications when application status changes via email
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Receive notifications on new discussion comments
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Receive notifications on required payments or other tasks
Notification of granted permit.

Interactive Maps with GIS

Seamless GIS (geographic information system) integration enables optimized applicant experience.

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Easy to select application location with property borders
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Receive detailed, up-to-date, and accurate property information for applications
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Use address and roll number searches to find the accurate location
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Discover various layers such as planning designations or environmentally sensitive areas, like wetlands, outdoor recreation areas, floodplains, or plant or animal habitats

Simplified Applications

Applications are simpler with online access and improved functionality. Applicants can request pre-consultations online, which help all the parties to understand the requirements for the applications and improve the applicant experience.

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Request pre-consultations online
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Invite other parties to join the pre-consultation online
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Receive a written report from the pre-consultation with instructions how to proceed with your application
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See requirements for a complete application after pre-consultation, specified for your project

Online and Over-the-Counter Payment

Applicants can easily pay for their application online instead of needing to go to the local government office to make a payment.

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Pay for application fees anywhere, anytime
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Integrated with third-party PCI Compliant payment gateways
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Receive notifications for each new due payment
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See a detailed list of fees online

Interested to see how other customers have benefited from choosing Cloudpermit?