Staff User Experience

Cloudpermit is focused on providing a simple and easy department staff user experience.

Key Features That Make Our Staff User Experience Excellent:

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Accessible Anytime, Anywhere
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Online Communication Tool
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Interactive Maps with GIS
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Dashboard Filters and Archives
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Simplified Permit Applications
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Online Fees and Payments Management

Accessible Anytime, Anywhere

Our cloud-based software is accessible anywhere, anytime, so data is kept out of personal computers and filing cabinets and instead, stored on the Internet.

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Automatic updates and no installations
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Eliminate travel to the office with remote, 24/7/365 access
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Faster permit issuance
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Cut down on avoidable printing and travel costs
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Easier to organize information with automatic archive
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Information is automatically saved in real time
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Manage access and set restrictions to information
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Online fees and payment management
Workspace messaging inside the Cloudpermit software.

Online Communication Tool

Department staff can communicate and collaborate with all involved parties with our online communication tool. Local governments drastically cut down on front counter visits, phone calls, and emails in their inbox by providing a way for applicants, builders, contractors, designers, homeowners, and everyone in-between to communicate with staff online.

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Collaborative communication that is always available in the right context in one place
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Time-stamped messages
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Easy-to-follow conversations
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Reduce back-and-forth communication 
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Send messages to individuals or groups

Interactive Maps with GIS

Staff experience is optimized with interactive maps that are enabled by our seamless GIS integration. Accurate location data makes permit processing easy and quick.

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Find permit location and property data easily
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Coordinate and schedule inspections online
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Navigate inspection routes for multiple inspections

For more details about our interactive maps, visit our Interactive Maps with GIS page.

View of Interactive Map and and list of available inspectors.
List of available filters.View of application search.Sort order filter.

Dashboard Filters and Archives

Cloudpermit users can easily filter and search applications by type, status, date, name, address, etc., and create fast filters to access their most used views. To keep the dashboard clean and the data safe, the finished permits are moved to archive within our software.

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Find the most relevant applications and permits easily with filters and searches
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Archive permits in the cloud

Simplified Permit Applications

A complete and secure permit application, every time, simplifies the process for receiving, reviewing, and issuing permits, greatly improving user experience and interface.

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Always receive complete permit applications
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Secure permit applications – learn more about secure applications on our Data Security page
View of application search.
View of fees and payments.

Online Fees and Payments Management

Department staff can configure fees for different types of applications and permits. The fees are automatically calculated based on different selections in the application and they can be required to be paid before an application is submitted or a permit is issued. The payments can be made online with a local government’s own online payment solution. Cloudpermit supports integration to several third-party online solutions.

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Accept both online and over-the-counter payments
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Manage fees for any permit type with a configurable fee schedule
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Create an invoice and automatically notify the applicant via email

Accessible Anytime, Anywhere

Our cloud-based software is accessible anywhere, anytime, so data is kept out of personal computers and filing cabinets and instead, stored on the Internet.

Check mark
Automatic updates and no installations
Check mark
Eliminate travel to the office with remote, 24/7/365 access
Check mark
Faster permit issuance
Check mark
Cut down on avoidable printing and travel costs
Check mark
Easier to organize information with automatic archive
Check mark
Information is automatically saved in real time
Check mark
Manage access and set restrictions to information
Check mark
Online fees and payment management
Workspace messaging inside the Cloudpermit software.

Online Communication Tool

Department staff can communicate and collaborate with all involved parties with our online communication tool. Local governments drastically cut down on front counter visits, phone calls, and emails in their inbox by providing a way for applicants, builders, contractors, designers, homeowners, and everyone in-between to communicate with staff online.

Check mark
Collaborative communication that is always available in the right context in one place
Check mark
Time-stamped messages
Check mark
Easy-to-follow conversations
Check mark
Reduce back-and-forth communication 
Check mark
Send messages to individuals or groups

Interactive Maps with GIS

Staff experience is optimized with interactive maps that are enabled by our seamless GIS integration. Accurate location data makes permit processing easy and quick.

Check mark
Find permit location and property data easily
Check mark
Coordinate and schedule inspections online
Check mark
Navigate inspection routes for multiple inspections

For more details about our interactive maps, visit our Interactive Maps with GIS page.

View of Interactive Map and and list of available inspectors.
List of available filters.View of application search.Sort order filter.

Dashboard Filters and Archives

Cloudpermit users can easily filter and search applications by type, status, date, name, address, etc., and create fast filters to access their most used views. To keep the dashboard clean and the data safe, the finished permits are moved to archive within our software.

Check mark
Find the most relevant applications and permits easily with filters and searches
Check mark
Archive permits in the cloud

Simplified Permit Applications

A complete and secure permit application, every time, simplifies the process for receiving, reviewing, and issuing permits, greatly improving user experience and interface.

Check mark
Always receive complete permit applications
Check mark
Secure permit applications – learn more about secure applications on our Data Security page
View of application search.
View of fees and payments.

Online Fees and Payments Management

Department staff can configure fees for different types of applications and permits. The fees are automatically calculated based on different selections in the application and they can be required to be paid before an application is submitted or a permit is issued. The payments can be made online with a local government’s own online payment solution. Cloudpermit supports integration to several third-party online solutions.

Check mark
Accept both online and over-the-counter payments
Check mark
Manage fees for any permit type with a configurable fee schedule
Check mark
Create an invoice and automatically notify the applicant via email

Accessible Anytime, Anywhere

Our cloud-based software is accessible anywhere, anytime, so data is kept out of personal computers and filing cabinets and instead, stored on the Internet.

Check mark
Automatic updates and no installations
Check mark
Eliminate travel to the office with remote, 24/7/365 access
Check mark
Faster permit issuance
Check mark
Cut down on avoidable printing and travel costs
Check mark
Easier to organize information with automatic archive
Check mark
Information is automatically saved in real time
Check mark
Manage access and set restrictions to information
Check mark
Online fees and payment management
Workspace messaging inside the Cloudpermit software.

Online Communication Tool

Department staff can communicate and collaborate with all involved parties with our online communication tool. Local governments drastically cut down on front counter visits, phone calls, and emails in their inbox by providing a way for applicants, builders, contractors, designers, homeowners, and everyone in-between to communicate with staff online.

Check mark
Collaborative communication that is always available in the right context in one place
Check mark
Time-stamped messages
Check mark
Easy-to-follow conversations
Check mark
Reduce back-and-forth communication 
Check mark
Send messages to individuals or groups

Interactive Maps with GIS

Staff experience is optimized with interactive maps that are enabled by our seamless GIS integration. Accurate location data makes permit processing easy and quick.

Check mark
Find permit location and property data easily
Check mark
Coordinate and schedule inspections online
Check mark
Navigate inspection routes for multiple inspections

For more details about our interactive maps, visit our Interactive Maps with GIS page.

View of Interactive Map and and list of available inspectors.
View of application filter function.

Dashboard Filters and Archives

Cloudpermit users can easily filter and search applications by type, status, date, name, address, etc., and create fast filters to access their most used views. To keep the dashboard clean and the data safe, the finished permits are moved to archive within our software.

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Archive permits online – automatically
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Filter permits easily

Simplified Permit Applications

A complete and secure permit application, every time, simplifies the process for receiving, reviewing, and issuing permits, greatly improving user experience and interface.

Check mark
Always receive complete permit applications
Check mark
Secure permit applications – learn more about secure applications on our Data Security page
View of application search.
View of fees and payments.

Online Payment

Department staff can configure fees for different types of applications and permits. The fees are automatically calculated based on different selections in the application and they can be required to be paid before an application is submitted or a permit is issued. The payments can be made online with a local government’s own online payment solution. Cloudpermit supports integration to several third-party online solutions.

Check mark
Accept both online and over-the-counter payments
Check mark
Manage fees for any permit type with a configurable fee schedule
Check mark
Create an invoice and automatically notify the applicant via email

Interested to see how other customers have benefited from choosing Cloudpermit?